NZ’s First Rental Car App Making Life Easier

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Article Source PRnewswire

A leading rental car company Go Rentals has produced a New Zealand first mobile app to help make life easier for its customers.

It is the first app of its kind for New Zealand car rental customers to help them manage their rental experience.

GO Rentals undertook the strategy and planning and brought in mobile development and visual design experts to build the app. It took 12 months to develop including extensive research and development.

James Dalglish, Go Rentals general manager, says more and more of their customers were using their mobile phones to do business with them.

“We saw a golden opportunity to streamline the customer experience via mobile tech. Mobile apps for car rental are not a new thing but we believe we’ve got some unique functionality in ours,” Dalglish says.

“Customers can create and manage a user profile including their driver licence and credit card details which reduces the number of steps required to book and pick up a car.

“When they arrive to pick up their vehicle, customers are still required to show their licence and credit card, sign a contract and check over vehicle condition. But they can use the app to request our courtesy airport shuttles at the touch of a button and get a real time eta. They can also use the app to find their way back to our depots to return vehicles, which saves a lot of time and stress.”

“It’s our mission to become the world’s most loved car rental company and this app helps reach that goal. It is an example of how we are leading the way in using technology to make life easier for customers.”

GO Rentals has six branches nationwide and will have a fleet of more than 2500 cars this summer.

Article Source PRnewswire

GM Invests in Chinese Startup Focused on Car Rental Technology

Motor City Mobility

Article Source Fortune

General Motors has invested in a Chinese technology company that has built a service for arranging short-term car rentals, part of a broader push by the automaker to expand beyond its roots.

General Motors said Tuesday it has invested an undisclosed amount in Yi Wei Xing Technology “as another move in exploring personal mobility in China.” Yi Wei Xing is the company behind Feezu, a service that can be used by traditional car rental companies to rent cars by the hour or in even smaller increments. Continue reading

Police Apathy Over Stolen Cars ‘Just the Tip of the Iceberg’ for Auckland Man

rent tip

Article Source Stuff

A man who has had multiple cars stolen from his South Auckland business says police “just don’t want to know about it”.

Six cars were stolen in broad daylight from Ian Charlton’s Manukau rental car company, Rent a Dent, over a period of two years – putting him more than $20,000 out of pocket.

But Charlton said when he reported it, police had no interest in doing anything.

The 46-year-old father of four came forward after news on Sunday of a Wellington man taking justice in to his own hands to recover a stolen trailer, and claiming similar police apathy.

Charlton said his experience with police is worse.

“We had five cars stolen last year and one so far this year. I’m not talking about late at night, breaking glass and hot wiring the car. People come in and rent a car off us … and literally just don’t bring the car back.”

He said crooks would present false details and stolen credit cards, and there was little way of knowing they were fraudulent until they didn’t return the car.

Police insisted they were actively investigating two reports of stolen vehicles from Charlton’s business.

But Charlton said he has never seen any evidence of a police investigation. Continue reading